MANILA, 29 July 2021 – To serve more Filipino households this pandemic, 2GO Group Inc.’s first and last mile fulfillment partner, 2GO Express, and WalterMart Supermarket, a chain of community shopping malls with the biggest delivery service in the Philippines, join forces and heed the market’s call for an on-demand same-day delivery service of essential goods via 2GO Hyperlocal.
2GO Retail Operations Head Randy Zafra recalled, “There were several customers looking for this kind of solution, especially during the lockdown last year. The first time we launched the service, we were delivering to any part of Metro Manila, but we did not have enough time to fulfill all deliveries. Therefore, we finetuned the hyperlocal model with WalterMart Makati and served customers within the 5 km to 8 km radius.”
2GO Express, having a fleet of over 800 motorcycles nationwide, deployed assigned couriers in Makati to dispatch goods, and conveniently serve the community for their grocery needs.
With WalterMart Supermarket’s online platform, WalterMart.com, customers are offered a wide selection of fresh products to choose from and are given full control to manage their orders from the comforts of their home. WalterMart Delivery then picks and packs the items to be turned over to onsite dispatchers of 2GO Express for organization of addresses, routes, and delivery. Cashless payment options are available on WalterMart’s website, while cash-on-delivery and credit card transactions are also accommodated upon delivery.
Since its soft launch, WalterMart has been serving hundreds of homes for their household needs with the help of 2GO Hyperlocal to fulfill the deliveries. Zafra said, “Finally, we were able to come up with a viable pilot project together with WalterMart, and we are looking to serve WalterMart North Edsa next, and possibly provincial locations in Central Luzon like WalterMart Carmona, Cavite, and WalterMart Sta. Maria, Bulacan.”
According to WalterMart Supermarket’s Head of Delivery Victor Paul Intal, “Last mile delivery is key in serving WalterMart.com customers with fresh staples and essential groceries for their same-day needs. Finding the right logistics partner that is reliable and able to serve the growing customer base is an important component for us in choosing to work with 2GO.”
As per Zafra, the team is planning to deploy larger vehicles, which are “an ideal solution” to dispatch more and bigger items in a single trip to serve the respective communities.
For interisland shipments, 2GO Express now offers the best lead times in delivering documents and parcels from Manila to major cities in Visayas and Mindanao in as fast as a day or three via express delivery.
“We leverage on our broad network of over 2,800 company-owned stores and authorized agents in strategic locations, supported by a transportation fleet of motor couriers and trucks, including 10 vessels with reliable schedules and trip frequencies sailing to 20 major ports of call in the country,” Zafra concluded.
To inquire about this service, please visit 2GO’s website, https://www.2go.com.ph, email us at 2GO_solutions@2GO.com.ph, call the hotline (02) 8 528 7400, or visit any 2GO outlet near you.