The Customer Service Representative is responsible for transaction processing in designated 2GO retail outlets. Transactions include but is not limited to travel ticket booking and issuance, acceptance of documents / parcels / cargo for delivery and shipment, and other related services offered in 2GO outlets.

Duties and Responsibilities:

• Ensure proper execution of transactions at the outlet for identified services.
• Implement Retail designated processes related to ensuring clean and well operating outlet (e.g. cleanliness functions, proper files / reports, proper display of selling materials, etc.).
• Extend proper customer service and conduct selling / marketing activities as may be assigned. Prepare, conduct, and deliver other administrative functions needed (e.g. report filing and submissions, safekeep and security of accepted package and funds, etc.).
• Provide regular and ad Hoc report and assist in Business Development, direction and execution Accurate execution of all transactions to valuable clients.