Position Details


  • Monitoring and reporting AR balances
  • Performing pre-due and overdue collection activities
    • Contacting the customers to obtain payment statuses
    • Facilitating the identification and resolution of any customer disputes
    • Reconciling open balances and investigating differences between the payments and invoices
  • Finding and sending requested documents to the customers
  • Participating in conference calls with internal and external stakeholders
  • Cooperation with Customer Payments Team to allocate all incoming payments on time
  • Raising key and most important topics with the Team Leader
  • Collaboration with Team Members in order to solve common and most complex tasks
  • Preparing AR overdue reports and root cause analysis

Job Qualifications

  • Bachelor’s Degree
  • 3-4 years experience

Skills and Competencies Requirements

  • Good to have experience in collection or customer service – email and phone conversation with customers
  • Fluent English
  • Team spirit – focus on collaboration
  • Attention to details and quality

Application Form