Position Details

Summary

2GO Group’s Custom Development team offers development, enhancement, maintenance, and support services to websites, mobile applications, and custom applications for our Express, Freight, Logistics, Retail, and Travel Business Units.

We seek a talented, experienced, and motivated IT Manager to lead our Custom Development team. In this role, your main responsibility will be to lead, manage, and mentor our Full-stack developers and the applications they oversee. Your role will be pivotal in 1) ensuring the availability and reliability of our systems through production support and 2) delivering high-quality, custom-developed solutions that meet business needs.

The ideal candidate should have full-stack developer experience, a robust technical background, excellent problem-solving skills, a collaborative personality, process-oriented attitude, and a passion for delivering high-quality solutions.

This role provides a successful candidate with the opportunity to work with various IT systems, applications, and projects across different business units within our company.

Job Qualifications

  • Collaborate with Project Managers, users, and cross-functional teams to gather and analyze user requirements, converting them into technical specifications.
  • Manage development projects through delivery using various methodologies like Agile and Waterfall.
  • Lead the analysis, design, development, review, and implementation of software applications using defined tech-stack languages and frameworks to meet business requirements within agreed timelines.
  • Maintain and enhance existing applications (e.g., web applications, mobile applications, custom applications) by troubleshooting issues, optimizing performance, and implementing enhancements and fixes.
  • Provide production support, monitor application performance, and troubleshoot issues to ensure system availability and reliability.
  • Investigate and resolve application-related incidents and problems, adhering to established incident management processes.
  • Document technical specifications, system configurations, and support procedures to ensure proper knowledge transfer and supportability.
  • Assist and collaborate with other IT teams in supporting, enhancing, or implementing applications when required.
  • Manage, coach, train, and mentor direct reports.

Skills and Competencies Requirements

  • Custom Development
  • Project Management
  • Technical skills

Application Form