• Collaborate with Project Managers, users, and cross-functional teams to gather and analyze user requirements, converting them into technical specifications.
• Manage development projects through delivery using various methodologies like Agile and Waterfall.
• Lead the analysis, design, development, review, and implementation of software applications using defined tech-stack languages and frameworks to meet business requirements within agreed timelines.
• Maintain and enhance existing applications (e.g., web applications, mobile applications, custom applications) by troubleshooting issues, optimizing performance, and implementing enhancements and fixes.
• Provide production support, monitor application performance, and troubleshoot issues to ensure system availability and reliability.
• Investigate and resolve application-related incidents and problems, adhering to established incident management processes.
• Document technical specifications, system configurations, and support procedures to ensure proper knowledge transfer and supportability.
• Assist and collaborate with other IT teams in supporting, enhancing, or implementing applications when required.
• Manage, coach, train, and mentor direct reports.

Qualifications:

•  Experience in managing production support and development teams.
•  Experience in leading and managing complex projects.
•  Minimum of 10 years of experience as a full-stack developer.
•  Experience in both production support and application development environments for, but not limited to, packaged applications, web-applications, APIs, mobile applications, and backend applications.
•  Strong knowledge and experience in programming languages and web development frameworks, such as ReactJS, NodeJS, among others.
•  Strong knowledge and experience in mobile application development using Flutter.
•  Experience in developing and supporting custom mobile applications for iOS and Android.
•  Solid understanding of database concepts and experience working with SQL and relational databases (e.g., Postgres, Oracle, MySQL, SQL Server).
•  Knowledge and experience in AWS applications and services.
•  Knowledge and experience in repository management, CI/CD.
•  Proficiency in troubleshooting and debugging application issues, with the ability to analyze complex problems and provide effective solutions.
•  Familiarity with the ITIL framework and incident management processes is a bonus, but not a requirement.
•  Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.
•  Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
•  Strong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
•  Self-motivated and proactive mindset with a commitment to continuous learning and professional growth.