Calls regular customer and prospective customers for booking solicitation and perform upselling that can be converted to sales.
Influences customers to use 2GO Express’ product and services by following a prepared sales talk to give service and/or product information and price quotations.
Assists regular walk-in customers in various sales concerns.
Handles booking calls during peak hours.
Maintains operations by following policies and procedures, reporting needed changes and/or improvements.
Escalates difficult concerns encountered to Immediate Supervisor to consult possible resolutions that can be given to the customers.
Monitors sales and volume movement per week and per month.
