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Please see our SCHEDULES.
2. Do I still have to visit
your office for booking reservation?
You may book by visiting our nearest branch offices,
via emails, fax or through Customer Interaction
Center (+63 2) 528-7400 by just giving us the following
details:
3. What are your prevailing
rates?
Please see our Rates Calculator to get estimated charges.
4. What ports do you
serve?
Please see our Outlets/Branch Locator to check for ports of call and serviceable areas.
5. Do you accept rolling
cargoes?
Yes, rolling cargoes are accepted using lane meter. Please
see our RoRo Calculator for estimated charges.
6. What are the container
specifications?
A 10-footer container can accommodate a maximum
of 9 tons. A 20-footer container can accommodate
a maximum of 18 tons. A 40-footer container
can accommodate a maximum of 36 tons.
7. Who should I contact
to do business with you?
Please see our Contact Page for details.
8. Is there a cut-off time
for booking or can I book anytime?
For your convenience, we advise that you book ahead
of time, preferably 3 days before vessel departure. Check
the SCHEDULE that is most convenient for you.
9. What are your payment
modes?
Payment could be:
10. What is your lead-time?
The lead time depends on the distance between port
of origin and port of destination. Please
see our SCHEDULE for the estimated time of departure and estimated
time of arrival.
11. How do you ensure
the safety and security of my cargo?
2GO tries its best to adhere to the highest standard of safety. As proof of our efforts, Aboitiz Transport System Corp. (ATSC) is the only shipping company in the Philippines that has received a fleet-wide ISM-certification.
12. How will I know if
my shipment was loaded?
A customer service representative will call you to confirm loading of your shipment. You may likewise call our Customer Interaction Center at (+63 2) 528-7400.
13. Can we have a copy of
our proof of payment?
Yes. However, for collect payment, documents are sent to destination upon payment.
